Find out About Us!
Search Need tips?
Register We value privacy

Specials
Bestsellers
Gifts under $25

Gifts under $50

Gifts over $50
Party Favors
Spanish
Fabrics
Need Gift Advice?
Customer Comments
Free Information & Services
Other Products We Like


 

Credit Card Services
SHOPPING CART CONTENTS
(Don't forget to Bookmark this site if you want to return to your cart for up to 3 days.)
Use CTRL-D or Add to Favorites here.

Shipping Status : Totally Tots has closed for business. We have enjoyed serving you for the last 7 years and we thank you for your support!

Shipment Method - Click Update when you change selections.
Ground Shipping - Delivered in 2 to 5 Business Days from SHIP DATE
2 Day Express Shipping - Delivered in 2 Business Days from SHIP DATE

Check here and hit Update if you live in CA
QTYPRODUCTPRICETOTAL
Classic Pooh Friends Full Body Rattles - Pooh Piglet Tigger or Eeyore
$ 6.95$ 6.95
Elmo Face Toddler T-Shirt - Long Sleeved
$ 12.95$ 12.95
Russ Kitty Cottage Soft Play Set 23564 - Cat Mouse Ball Bowl
$ 14.95$ 14.95
The Golden Egg Book - A Hardcover Easter Book
$ 8.95$ 8.95
Sesame Street Clap Your Hands Toddler T-Shirt featuring Elmo - Royal Blue
$ 11.95$ 11.95
Get Up and Go Songs - A Musical Book
$ 7.95$ 7.95
Russ Backpack Soft Play Set 23508 - 5 Piece
$ 14.95$ 14.95
Russ Whistler - Policeman Activity/Teach Me Doll
$ 19.95$ 19.95
Smile for Elmo - A Play-a-Sound Camera Book
$ 11.95$ 11.95
Elmo's Jumpin Jukebox - A Play-a-Song Book
$ 15.95$ 15.95
Peekaboo! I See You! - A Board Book
$ 5.95$ 5.95
English/Spanish - A Wipe Off Sound Book
$ 11.95$ 11.95
Winnie the Pooh's Friendly Adventures Book
$ 7.95$ 7.95
Sesame Street 3 Storybook Library for Story Reader
$ 19.95$ 19.95
Canta Y Juega - A Spanish Play-A-Song Book
$ 9.95$ 9.95
What's In Oscar's Trash Can? - A Board Book
$ 5.95$ 5.95
Peekaboo Pooh! - A Little Lift and Listen Book
$ 7.95$ 7.95
Elmo Likes to Help - A Lift and Listen Book
$ 11.95$ 11.95
Elmo's Christmas Songs - A Musical Book
$ 11.95$ 11.95
Gund Chanukah Bear with Gelt Bag
$ 5.95$ 5.95
Sweet Dreams - A Pooh Musical Nightlight Song Book
$ 15.95$ 15.95
Russ Garden Activity Soft Play Set 23566 - 5 Pieces
$ 14.95$ 14.95
African American Stories - My First Treasury
$ 9.95$ 9.95
African American Children's Stories - A Padded Treasury
$ 9.95$ 9.95
Russ Little Bo Peep Plush Activity Doll 23639
$ 19.95$ 19.95
Gund Classic Pooh Plush Tigger
$ 15.95$ 15.95
Gund Chanukah Dog with Gelt Bag
$ 5.95$ 5.95
Big Bird Plush N' Book Set - Big Bird Furry Face Book
$ 19.95$ 19.95
Electronic Book Batteries
$ 3.95$ 3.95
Russ Doctor Kit Soft Play Set 23504 - 5 Pieces
$ 14.95$ 14.95
Silly Songs - Take Along Songs CD & Book
$ 9.95$ 9.95
The Monster at the End of This Book - GROVER
$ 7.95$ 7.95
Russ Dog House Soft Play Set 23563 - Dog Bone Bowl Ball
$ 14.95$ 14.95
Russ Tool Soft Activity Set 23565 - 5 piece
$ 14.95$ 14.95
Russ Farmer Billy Activity Plush Doll 23636
$ 11.95$ 11.95
Gund Teach Me Snowman Activity Plush Doll
$ 29.95$ 29.95
Russ Mary Jo Activity Plush Doll 23635
$ 11.95$ 11.95
Songs that Go - Take Along Songs CD & Book
$ 9.95$ 9.95
Sesame Street Way to Go Zoe! Book
$ 3.25$ 3.25
Russ Grill Soft Play Set 23614 - 5 Pieces
$ 14.95$ 14.95
Elmo and Friends - My First Look and Find
$ 11.95$ 11.95
Elmo Plays Piano - A Keyboard Book
$ 14.95$ 14.95
Elmo Face ADULT T-Shirt - Red Adult Small Medium or Large
$ 15.95$ 15.95
Learning Songs - Take Along Songs CD & Book
$ 9.95$ 9.95
Sesame Street Hello!/Goodbye! Book
$ 7.95$ 7.95
Numbers Activity Pad - Number Teaching Sounds and Activities
$ 14.95$ 14.95
Russ Cheery - Cheerleader Activity/Teach Me Doll
$ 19.95$ 19.95
Gund Musical Friends - Pooh and Tigger
$ 6.95$ 6.95
ABC Activity Pad - Alphabet Teaching Sounds and Activities
$ 14.95$ 14.95
Big Bird - A Fuzzy Face Board Book
$ 5.95$ 5.95
Flannel Fabric Yardage - Duck Bubbles
$ 9.95$ 9.95
Warm N' Soothing Microwaveable/Freezeable Eye Pillows - Dog Cat Bunny
$ 12.95$ 12.95
Flannel Fabric Yardage - Fun With Numbers
$ 9.95$ 9.95
Soft Ring Rattles - Elephants Bears N Ducks
$ 5.00$ 5.00
Elmo Mini Party 6-Pack - Plush Dolls
$ 37.95$ 37.95
Flannel Fabric Yardage - Rocketeer-Red
$ 9.95$ 9.95
Flannel Fabric Yardage - Kaleidoscope-White
$ 9.95$ 9.95
Flannel Fabric Yardage - TangoDots
$ 9.95$ 9.95
Flannel Fabric Yardage - Rocketeer-Blue
$ 9.95$ 9.95
Flannel Fabric Yardage - Squiggles
$ 9.95$ 9.95
Toy Sets - Rattles or Soft Blocks
$ 5.95$ 5.95
Hat/Blanket Set - Penguin Party
$ 38.00$ 38.00
Cookie Face Toddler T-Shirt - Long Sleeved
$ 12.95$ 12.95
Gund Nutcracker Bear - Christmas Soldier
$ 9.95$ 9.95
Gund Gobbles - Turkeys with Sounds
$ 7.95$ 7.95
Gund My First Peter Rabbit
$ 19.95$ 19.95
Gund Fire Truck Play Set
$ 19.95$ 19.95
Gund Sprinkles Rattles - Elephant
$ 7.95$ 7.95
Abby Cadabby 'Super Star' Toddler T-Shirt in White with Sparkles
$ 13.95$ 13.95
Hat/Blanket Set - Pastel Cotton Candy
$ 38.00$ 38.00
Gund Sesame Street Hand Puppet - Zoe Puppet Elmo Puppet Cookie Puppet or Big Bird Puppet
$ 12.95$ 12.95
Flannel Fabric Yardage - Kaleidoscope-Turquoise
$ 9.95$ 9.95
Gund Icy 9.5 inch - A Cool Snowman
$ 11.95$ 11.95
Gund MVB Pull Toys - Monkey Bear Frog or Puppy
$ 9.95$ 9.95
Jingle Bells Bunch Ornaments - Lighted Musical Christmas Ornaments
$ 5.95$ 5.95
Sing Along Travel Songs - A Music CD
$ 11.95$ 11.95
Gund Sesame Street Activity Block
$ 19.95$ 19.95
Gund Bucky - A Sweet Squirrel
$ 10.95$ 10.95
My First ABC Book - Wooden Magnetic Book
$ 13.50$ 27.00
Gund Christmas Baby's First Christmas Bears in Green or Red
$ 8.95$ 8.95
Gund Tasha - A Tiger with Sounds
$ 14.95$ 14.95
Hat/Blanket Set - Pastel Blue Bird
$ 38.00$ 38.00
Silly Songs - A Sesame Street Music CD
$ 11.95$ 11.95
Gund Sesame Street Betty Lou
$ 6.95$ 6.95
Gund My First Tools
$ 14.95$ 14.95
Receiving Blanket/Burpie Set - Kidz N Carts-Pink
$ 20.00$ 20.00
Gund Bug Alongs - Grasshopper Bee Ladybug Butterfly
$ 4.95$ 4.95
Fiesta Songs! - A Music CD
$ 11.95$ 11.95
Gund Blush Comfy Cozy - Buggie Brights
$ 33.95$ 33.95
Zoe Mini Party 6-Pack
$ 37.95$ 37.95
Sesame Street: Oscar the Grouch Halloween Costume - How to Make and Find
$ 0.00$ 0.00
Elmo's ABC Sound Activity Pad - Alphabet Teaching Activities - NO LONGER AVAILABLE
$ 18.95$ 18.95
Gund Buggie Brights Activity Blanket - Benita
$ 19.95$ 19.95
Gund Police Car Play Set
$ 19.95$ 19.95
Big Bird Plush N' Book Set - Peekaboo Book
$ 19.95$ 19.95
Gund Sprinkles Plush - Elephant Giraffe Hippo RARE
$ 29.95$ 29.95
Sesame Street Christmas - A Sesame Street Music CD
$ 9.95$ 9.95
Outdoor Throw - Water Resistant Blanket
$ 29.95$ 29.95
Hat/Blanket Set - Bearly Pink
$ 38.00$ 38.00
Gund Sesame Street Backpack Clips - Ernie Zoe
$ 7.95$ 7.95
Gund My Little Puppy Playset - A Dog with Sounds
$ 19.95$ 19.95
Hands Counting - Wooden Peg Puzzle
$ 8.95$ 17.90
Gund Sesame Street Guy Smiley Mini
$ 6.95$ 6.95
Hat/Blanket N' Plush Gift Set - Hop 2 It!
$ 43.95$ 43.95
Gund Sleepytime Elmo Musical
$ 19.95$ 19.95
Gund Buggie Brights Activity Blankets - Blush or Blinky
$ 19.95$ 39.90
Sesame Street Book Grab Bag - Book Assortment at a Great Price!
$ 19.95$ 19.95
Elmo's 123 Sound Activity Pad - Number Teaching Activities - NO LONGER AVAILABLE
$ 18.95$ 18.95
Hat/Blanket Set - Banana Downs
$ 38.00$ 38.00
Elmo's Wash and Dry - A Bathtime Book
$ 4.95$ 4.95
Hat/Blanket Set - Bundle of Joy
$ 38.00$ 38.00
Gund Pudgy - Crows for all Times
$ 5.95$ 5.95
Hat/Blanket Set - Vanilla Downs
$ 38.00$ 38.00
Hat/Blanket Set - Gridlock
$ 38.00$ 38.00
Hat/Blanket Set - All Quacked Up
$ 38.00$ 38.00
My First Book of Animals - Wooden Magnetic Book
$ 13.50$ 27.00
Sesame Street Fisher Price TMX Elmo - HOW TO FIND Tickle Me Extreme Elmo
$ 0.00$ 0.00
Hat/Blanket Set - In the Doghouse
$ 38.00$ 38.00
Sesame Street Big Bird Sings! - A DVD Video
$ 9.95$ 9.95
Gund Humphrey Plush Rattles - A Classic Favorite Elephant
$ 8.95$ 8.95
Gund Sesame Street Sherlock Hemlock Mini
$ 6.95$ 6.95
What's the Name of That Song? 35th Anniversary Celebration - A Sesame Street DVD Video
$ 11.95$ 11.95
Big Bird's Big Birdbath - A Bath Book
$ 5.95$ 5.95
Learning About Numbers DVD Video
$ 11.95$ 11.95
Gund Rainbow Teddy Bag - Purse
$ 13.95$ 13.95
Sesame Street: Count it Higher DVD
$ 11.95$ 11.95
Gund My First Lunch Box Play Set
$ 14.95$ 14.95
Sesame Street: Bert & Ernie's Word Play - A DVD Video
$ 11.95$ 11.95
Celebration of Me Grover! - A Music CD
$ 11.95$ 11.95
Sesame Street Characters Toddler Longsleeves T-Shirt Gray
$ 12.95$ 12.95
Gund Bathtime Ernie - A Sesame Street Favorite
$ 24.95$ 24.95
Sesame Street: Sing Along - A DVD Video
$ 11.95$ 11.95
Hat/Blanket Set - Easter Egg Hunt-Pastel
$ 38.00$ 38.00
Hat/Blanket N' Plush Gift Set - All Quacked Up
$ 47.95$ 47.95
See Inside Shapes - Wooden Peg Puzzle
$ 8.95$ 17.90
Gund Holiday Hangers - Decorate for the Holidays
$ 9.95$ 9.95
Abby Cadabby 'So Enchanting' Toddler T-Shirt in Aqua Blue
$ 13.95$ 13.95
Hat/Blanket Set - Allistar Rabbit
$ 38.00$ 38.00
Cookie Monster Plush N' Book Set - Cookie See Book
$ 19.95$ 19.95
Gund Little Quack-Ups Playset
$ 19.95$ 19.95
Gund Sesame Street Minis Set - Grover Oscar Bert Zoe Cookie Ernie Elmo and Big Bird
$ 39.95$ 39.95
Gund Molly - 9 inch Soft Velour Doll
$ 11.95$ 11.95
Gund Scandinavian Holiday Musical Snowman - A Toy for Christmas
$ 19.95$ 19.95
Gund Sesame Street Snuffleupagus Mini
$ 6.95$ 6.95
Elmo's 12 Days of Christmas - A Board Book
$ 3.95$ 3.95
SET of 2 Gund Santa and Freezy (2004) Photo Memory Albums
$ 11.95$ 11.95
Receiving Blanket/Burpie Set - Kidz N Carts-Blue
$ 20.00$ 20.00
Gund Garland - A Christmas Bear with Wreath
$ 29.95$ 29.95
Gund Christmas Surprises - Musical Characters
$ 5.95$ 5.95
Gund Rex - A Lion with Sounds
$ 14.95$ 14.95
Elmo Plush N' Book Set - Pat-A-Cake Book
$ 19.95$ 39.90
Dreamytime Songs - A Music CD
$ 11.95$ 11.95
Oscar Face Toddler T-Shirt
$ 11.95$ 11.95
Happy Birthday from Sesame Street - A Music CD
$ 11.95$ 11.95
Gund Sesame Street Martian Mini
$ 6.95$ 6.95
Gund Sesame Street Plush Characters - Elmo Big Bird or Cookie Monster
$ 13.95$ 13.95
Food! By Cookie Monster - A Hardcover Book
$ 9.95$ 9.95
Gund Blake - A Bear with a Hat
$ 11.95$ 11.95
Gund Ewenice - A Lovable Lamb
$ 9.95$ 9.95
Sesame Street: Elmo Halloween Costume - How to Make and Find
$ 0.00$ 0.00
ActivePAD Interactive Talking Learning System
$ 24.95$ 24.95
Gund Funny Frogs - Frogs with Sounds
$ 7.45$ 7.45
Elmo Baseball Toddler T-Shirt - Green Short Sleeved
$ 7.95$ 7.95
Gund Mini Christmas Jeremiah - A Holiday Bullfrog
$ 7.95$ 7.95
Gund My Dolly Rattle Doll
$ 6.95$ 6.95
Gund Sesame Street Minis Individuals Plush - Ernie Bert Oscar Zoe Cookie Elmo Grover or Big Bird
$ 6.45$ 6.45
Elmo Saves Christmas - A Music CD
$ 9.95$ 9.95
Gund Barking Puppies - Wags Baxter Ryder or Sierra
$ 9.95$ 9.95
Abby Cadabby Face Toddler T-Shirt in Pink
$ 13.95$ 13.95
Gund Sleigh Buddies Zip Alongs - A Holiday Stocking Stuffer
$ 9.95$ 9.95
Sesame Street: A Celebration of Me Grover! DVD Video - NO LONGER AVAILABLE
$ 11.95$ 11.95
Sesame Street Celebrates Around the World (New Year's Eve) DVD Video
$ 11.95$ 11.95
Big Bird Face Toddler T-Shirt
$ 11.95$ 11.95
Hat/Blanket Set - A to Zebra
$ 38.00$ 38.00
Gund Pat The Bunny Plush Rattle
$ 7.95$ 7.95
Gund Sleepytime Cookie Monster Musical - Sesame Street Sleeps! SALE!!
$ 19.95$ 19.95
Gund Bower Black Labrador - A Dog in Plaid
$ 12.95$ 12.95
Hat/Blanket Set - Plaid Fad
$ 38.00$ 38.00
Gund Mini Pro Grabbies Rattle
$ 4.95$ 4.95
Gund My Little Princess Play Set
$ 19.95$ 19.95
Oscar Face Toddler T-Shirt - Long Sleeved
$ 12.95$ 12.95
Gund Sesame Street Hand Puppet - Grover Puppet Ernie Puppet Bert Puppet or Oscar Puppet
$ 12.95$ 12.95
Gund Sesame Street Amazing Mumford Mini
$ 6.95$ 6.95
Gund Baby Boy Rattle Doll - Ethnic
$ 6.95$ 6.95
Gund Whitney - The Ballerina Bear in a TUTU
$ 15.95$ 15.95
Sesame Street Christmas Ornaments - HOW TO FIND
$ 0.00$ 0.00
Hat/Blanket Gift Set - Pat The BunnyŽ Soft Rattle
$ 44.95$ 44.95
Gund Bonnie - A Bear with a Bonnet
$ 11.95$ 11.95
Set of 3 Gund Festive Friends Pacifier Clips - Christmas
$ 14.95$ 14.95
Gund Cinnamon - A Wonderful Horse
$ 9.95$ 9.95
Gund Chubby Characters - Habie Linus Rocket or Reggy
$ 5.95$ 5.95
Gund Kensington - A 13.5 inch Moose in Green Plaid
$ 15.95$ 15.95
Hat/Blanket Set - Sporty Daze
$ 38.00$ 38.00
Waving Group Toddler Sweatshirt - SALE!
$ 14.95$ 14.95
Sesame Street 123 Toddler T-Shirt
$ 14.95$ 14.95
Elmo ABC123 Backpack BOOKBAGS
$ 15.95$ 15.95
Gund Little Quack-Ups Pullstring Musical
$ 24.95$ 24.95
Gund Mambo - A Monkey with A-Peel
$ 9.95$ 9.95
Gund Safari Sounds - Jungle Animals with Sounds
$ 5.95$ 5.95
Gund Tutti Frutti Activity Puppy - SALE!!!!
$ 7.95$ 7.95
Gund Scandinavian Holiday Bear Bag - A Christmas Stuffer
$ 19.95$ 19.95
Gund Constance - A Pal for Thanksgiving
$ 15.95$ 15.95
Sesame Street 5 Piece Nursery Ensemble - Crib Set + Crib Mobile + Extra Crib Sheet w/ FREE SHIPPING
$ 110.95$ 110.95
Splishy Splashy Day - A Paperback Book
$ 3.25$ 3.25
Elmo Football Toddler T-Shirt - Green Long Sleeved
$ 12.95$ 12.95
Receiving Blanket/Burpie Set - Kidz N Carts-Turquoise
$ 20.00$ 20.00
Gund Leopold - A Leopard with Sounds
$ 14.95$ 14.95
Sesame Street: Elmo Visits the Firehouse - A DVD Video
$ 11.95$ 11.95
Hat/Blanket Set - Cow-Abunga
$ 38.00$ 38.00
SET of 2 Gund Gingerkins Gingerbread Rattles - A Christmas Tradition
$ 9.95$ 9.95
Cotton T-Shirts - Set of Three
$ 9.95$ 19.90
Gund Speedy - A Turtle Who is a Fast Friend
$ 14.95$ 14.95
Sesame Street Applique Set - Ernie Big Bird Grover and Oscar
$ 27.95$ 27.95
Hat/Blanket Set - Out Of the Ballpark
$ 38.00$ 38.00
Bert & Ernie's Greatest Hits - A Sesame Street Music CD
$ 11.95$ 11.95
Hat/Blanket Set - Under The Sea
$ 38.00$ 38.00
Sesame Street: Christmas Eve on Sesame Street - A DVD Video
$ 11.95$ 11.95
Sesame Street Luxury Plush Throw - Fleece Blanket Sesame Beginnings
$ 19.95$ 19.95
Gund MVB Pacifier Clips - Football Baseball Soccer or Basketball
$ 5.95$ 5.95
Gund Conrad - A Pal for Thanksgiving
$ 15.95$ 15.95
Gund WC Moose Plush Animal with Scarf
$ 15.95$ 15.95
Gund Rainbow Sport Balls Rattles 4 Pack Basketball Baseball Football and Soccer Ball - FREE SHIPPING
$ 29.95$ 29.95
Adventures of Elmo in Grouchland - A Sesame Street Music CD
$ 11.95$ 11.95
Elmo Saves Christmas - A Paperback Book
$ 2.95$ 2.95
Gund Icy 11.5 inch - A Cool Snowman
$ 14.95$ 14.95
Gund Candycane - A Christmas Reindeer
$ 9.95$ 9.95
Gund Merry Christmas Sleigh Playset
$ 19.95$ 19.95
Appliqued Hat/Blanket Set - Bee Mine
$ 44.00$ 44.00
Hat/Blanket Set - Be My Valentine
$ 38.00$ 38.00
Gund Paisley Babies Plush - Lamb Bear Bunny
$ 9.95$ 9.95
Sesame Street Numbers ActivePAD Interactive Book
$ 9.95$ 9.95
Gund Scandinavian Holiday Musical Santa - A Toy for Christmas
$ 19.95$ 19.95
Sesame Street: Count It Higher DVD
$ 11.95$ 11.95
Elmo Basketball Toddler T-Shirt - Royal Long Sleeved
$ 12.95$ 12.95
Gund Bower Yellow Labrador - A Dog in Plaid
$ 12.95$ 12.95
Fireman Bert Beanbag N' Book Set - 'Follow that Fire Truck' Book
$ 11.95$ 11.95
Huggy Buggy Vehicles - Train
$ 8.95$ 8.95
Gund My First Christmas Tree Play Set - Baby Gift
$ 19.95$ 19.95
Gund Flowering Friends - Beautiful Plush Bears with Roses
$ 17.95$ 17.95
Huggy Buggy Stars N Stripes - Special Edition
$ 11.95$ 11.95
Cookie Monster Plush N' Book Set - Cookie Rhyme Book
$ 19.95$ 19.95
Russ Good Night Prayer Lamb 24088 Pink - Plays Jesus Loves Me
$ 14.95$ 14.95
Gund Colorfun Ball
$ 11.95$ 11.95
Huggy Buggy Sport Horseshoe Set
$ 19.95$ 19.95
Russ Flowers & Butterflies Plush Fabric Growth Chart 23587
$ 19.95$ 19.95
Huggy Buggy Wubba Wees Zoo Pets - LION ELEPHANT HIPPO
$ 7.95$ 7.95
Gund Bixby - 13.5 inch Bear
$ 21.95$ 21.95
Gund Lotsa Love - A Bear with Heart
$ 12.95$ 12.95
Gund My First Present - A Christmas Gift
$ 19.95$ 19.95
Russ Gifts of Faith Plush Bear 27513 - White
$ 11.95$ 11.95
Gund Franny - An Easter Duck with a Beautiful Bonnet
$ 21.95$ 21.95
Russ Angel Doll 23628 Rattle Purple
$ 11.95$ 11.95
Subtotal $ 4123.25
(Ground Shipping) SHIPPING $ 6.95
TOTAL $ 4130.20
Total number of items: 259

Enter Promo Code and click Update.
Sign up for our mailing list for promotions and coupons!



Credit Card Services

 

Is this a gift? If so, you will be able to enter a gift message and specify if you would like gift wrap at checkout.

Want to remove an item from your Shopping Cart? Enter 0 (zero) in the quantity box next to the item and click Update. Changing Shipping? Select new Shipping method and click Update.

Want more than 1 of any item? Enter the new quantity in the box next to the item and click Update.

Please note that shipping prices apply to the Continental US only. We will contact you for shipping prices and options to Alaska, Hawaii, and Canada when we review your order.

Questions or Problems? Contact us at customer_care@totallytots.com.

To order call us at our Order Callback Line (Leave your name and phone# and we'll call you back!)
Toll Free Order Callbacks only at 877-416-8687 or 408-245-7903 for local and international toll.

 

 


For your convenience we accept:

Order Toll-Free at 877- 416-TOTS (8687)
©Totally Tots, LLC 2001-2004. All rights reserved. All copy on this site is protected and cannot be legally copied without express written permission by Totally Tots, LLC. Site Design by Cantilever Consulting, LLC.

 

about us search contact us we value your privacy shipping & packaging customer care