Find out About Us!
Search Need tips?
Register We value privacy

Specials
Bestsellers
Gifts under $25

Gifts under $50

Gifts over $50
Party Favors
Spanish
Fabrics
Need Gift Advice?
Customer Comments
Free Information & Services
Other Products We Like


 

Credit Card Services
SHOPPING CART CONTENTS
(Don't forget to Bookmark this site if you want to return to your cart for up to 3 days.)
Use CTRL-D or Add to Favorites here.

Shipping Status : Totally Tots has closed for business. We have enjoyed serving you for the last 7 years and we thank you for your support!

Shipment Method - Click Update when you change selections.
Ground Shipping - Delivered in 2 to 5 Business Days from SHIP DATE
2 Day Express Shipping - Delivered in 2 Business Days from SHIP DATE

Check here and hit Update if you live in CA
QTYPRODUCTPRICETOTAL
Gund Constance - A Pal for Thanksgiving
$ 15.95$ 15.95
Sesame Street UP 2 Snuff Toddler T-Shirt Snuffleupagus Snuffy - Light Blue
$ 11.95$ 11.95
Learning Songs - Take Along Songs CD & Book
$ 9.95$ 9.95
Sesame Street Best Buddies Toddler T-Shirt featuring Ernie and Bert - Navy Blue
$ 11.95$ 11.95
Sesame Street Elmo I'm Ticklish T-Shirt - Navy
$ 11.95$ 11.95
Russ Whistler - Policeman Activity/Teach Me Doll
$ 19.95$ 19.95
Sesame Street Elmo I Rock! T-Shirt - Brown
$ 11.95$ 11.95
Gund Baby Boy Doll 12 inches - Ethnic
$ 11.95$ 11.95
Dora the Explorer English/Spanish Learning Games
$ 11.95$ 11.95
My First Book of Animals - Wooden Magnetic Book
$ 13.50$ 13.50
Gund Conrad - A Pal for Thanksgiving
$ 15.95$ 15.95
Sesame Street Good Night Elmo Play-A-Sound Book
$ 8.95$ 8.95
Russ Cheery - Cheerleader Activity/Teach Me Doll
$ 19.95$ 19.95
Smile for Elmo - A Play-a-Sound Camera Book
$ 11.95$ 11.95
Bilingual Elmo - Sesame Street in Spanish and English
$ 14.95$ 14.95
ActivePAD Interactive Talking Learning System
$ 24.95$ 24.95
Elmo's Jumpin Jukebox - A Play-a-Song Book
$ 15.95$ 15.95
Russ Animal House Soft Finger Puppet Play Set 23501 - Cow Horse Duck Pig Sheep
$ 14.95$ 14.95
Sesame Street: Fiesta! - A DVD Video
$ 11.95$ 11.95
English/Spanish - A Wipe Off Sound Book
$ 11.95$ 11.95
Russ Doctor Kit Soft Play Set 23504 - 5 Pieces
$ 14.95$ 14.95
Gund Musical Friends - Pooh and Tigger
$ 6.95$ 6.95
Sesame Street Elmo Extremely Ticklish T-Shirt - Red
$ 11.95$ 11.95
Gund Chanukah Bear with Gelt Bag
$ 5.95$ 5.95
Huggy Buggy Wubba Wees Farm Pets - PIG COW HORSE
$ 7.95$ 7.95
Russ Backpack Soft Play Set 23508 - 5 Piece
$ 14.95$ 14.95
Winnie the Pooh's Friendly Adventures Book
$ 7.95$ 7.95
African American Children's Stories - A Padded Treasury
$ 9.95$ 9.95
Dora's Farm Adventure - A Sound Book
$ 11.95$ 11.95
Gund Teach Me Snowman Activity Plush Doll
$ 29.95$ 29.95
Elmo Face Toddler T-Shirt - Long Sleeved
$ 12.95$ 12.95
Russ Farmer Billy Activity Plush Doll 23636
$ 11.95$ 11.95
Number Party - My Wipe off Book
$ 11.95$ 11.95
Sesame Street Words ActivePAD Interactive Book
$ 9.95$ 9.95
Sesame Street Appliques - Choose Ernie Big Bird Grover or Oscar
$ 7.95$ 15.90
Elmo Likes to Help - A Lift and Listen Book
$ 11.95$ 11.95
Sesame Street Numbers ActivePAD Interactive Book
$ 9.95$ 9.95
Peekaboo! I See You! - A Board Book
$ 5.95$ 5.95
Sing a Song of Sixpence and Other First Songs for Baby - A Board Book
$ 5.95$ 5.95
Chef Cookie Monster BeanBag N' Book Set - Baker Baker Cookie Maker Book
$ 11.95$ 11.95
Gund Sesame Street Plush Characters - Elmo Big Bird or Cookie Monster
$ 13.95$ 13.95
Grover Plush N' Book Set - Clang Clang! Bang Bang!
$ 19.95$ 19.95
Gund Big Bird Frame
$ 9.95$ 9.95
Gund Sleepytime Big Bird Musical
$ 24.95$ 24.95
Gund Sesame Street Oscar the Grouch Plush
$ 13.95$ 13.95
Cookie Monster Plush N' Book Set - Cookie See Book
$ 19.95$ 19.95
Gund Cinnamon - A Wonderful Horse
$ 9.95$ 9.95
Big Enough for a Bed - A Board Book
$ 4.95$ 4.95
Clang-Clang! Bang-Bang! - A Board Book
$ 6.95$ 6.95
Sesame Street Beginnings Elmo Lamp & Shade
$ 34.95$ 34.95
Gund Heidi - 13 inch Soft Velour Doll
$ 15.95$ 15.95
Gund Sesame Street Minis Set - Grover Oscar Bert Zoe Cookie Ernie Elmo and Big Bird
$ 39.95$ 39.95
Sesame Street 3 Piece Crib Set Away We Go! - Sesame Beginnings
$ 69.95$ 69.95
Count Von Count Toddler T-Shirt Size 2T
$ 7.95$ 7.95
Gund Sesame Street Zoe Ballerina Plush - 11 inches
$ 19.95$ 19.95
Gund Ewenice - A Lovable Lamb
$ 9.95$ 9.95
Abby Cadabby 'Super Star' Toddler T-Shirt in White with Sparkles
$ 13.95$ 13.95
Too Big for Diapers - A Board Book
$ 3.95 $ 3.95
Gund My Dolly 12 inches
$ 11.95$ 11.95
Gund Funny Frogs - Frogs with Sounds
$ 7.45$ 7.45
Gund Bathtime Ernie - A Sesame Street Favorite
$ 24.95$ 24.95
Gund Mambo - A Monkey with A-Peel
$ 9.95$ 9.95
Big Bird Plush N' Book Set - Peekaboo Book
$ 19.95$ 19.95
Fireman Bert Beanbag N' Book Set - 'Follow that Fire Truck' Book
$ 11.95$ 11.95
Gund Confetti - A Birthday Bear
$ 8.95$ 8.95
Mini Cookie N' Book Gift Set
$ 11.45$ 11.45
Gund Molly - 9 inch Soft Velour Doll
$ 11.95$ 11.95
Where's Elmo's Blanket? - A Board Book
$ 5.95$ 5.95
Gund Sesame Street Plush Abby Cadabby Character Doll - Abbie Caddaby Kadaby Kaddaby Cadaby Cadabbie
$ 24.95$ 24.95
Gund Sesame Street Hand Puppet - Grover Puppet Ernie Puppet Bert Puppet or Oscar Puppet
$ 12.95$ 12.95
Elmo Plush N' Book Set - Big Lift-and-Look Book
$ 24.95$ 24.95
Abby Cadabby Face Toddler T-Shirt in Pink
$ 13.95$ 13.95
Sesame Street Big Bird Sings! - A DVD Video
$ 9.95$ 9.95
Gund Blush Comfy Cozy - Buggie Brights
$ 33.95$ 33.95
Big Bird - A Fuzzy Face Board Book
$ 5.95$ 5.95
Sesame Street: A Celebration of Me Grover! DVD Video - NO LONGER AVAILABLE
$ 11.95$ 11.95
Jingle Bells Bunch Ornaments - Lighted Musical Christmas Ornaments
$ 5.95$ 5.95
Sesame Street Christmas - A Sesame Street Music CD
$ 9.95$ 9.95
Gund My First Peter Rabbit
$ 19.95$ 19.95
Learn Through Music System Sing Along - Elmo's ABC Scavenger Hunt
$ 49.95$ 49.95
Sesame Street 5 Piece Nursery Ensemble - Crib Set + Crib Mobile + Extra Crib Sheet w/ FREE SHIPPING
$ 110.95$ 110.95
Gund Opal or Silky - Cats that Meow
$ 9.95$ 9.95
Hat/Blanket Set - Gridlock
$ 38.00$ 38.00
Gund Pudgy - Crows for all Times
$ 5.95$ 5.95
Hat/Blanket Set - Diggety Dinos
$ 38.00$ 38.00
Hat/Blanket Set - Gridlock
$ 38.00$ 38.00
Gund Sesame Street Activity Block
$ 19.95$ 19.95
Cookie Monster Plush N' Book Set - Cookie Rhyme Book
$ 19.95$ 19.95
Gund Rainbow Sport Balls Rattles 4 Pack Basketball Baseball Football and Soccer Ball - FREE SHIPPING
$ 29.95$ 29.95
Gund Puddles Comfy Cozy Dog Shaped Plush Blanket
$ 74.95$ 74.95
Fleece Hats - Soft and Cuddly in Lots of Colors - FREE SHIPPING!
$ 19.95$ 19.95
Gund Scandinavian Holiday Musical Santa - A Toy for Christmas
$ 19.95$ 19.95
Receiving Blanket/Burpie Set - Kidz N Carts-Pink
$ 20.00$ 20.00
Gund Sesame Street Snuffleupagus 17 inch Plush
$ 14.95$ 14.95
Splishy Splashy Day - A Paperback Book
$ 3.25$ 3.25
Big Bird Face Toddler T-Shirt
$ 11.95$ 11.95
Bert & Ernie's Greatest Hits - A Sesame Street Music CD
$ 11.95$ 11.95
Sesame Street: Elmo Halloween Costume - How to Make and Find
$ 0.00$ 0.00
Hat/Blanket Set - Cow-Abunga
$ 38.00$ 38.00
Gund Pat The Bunny Plush Rattle
$ 7.95$ 7.95
Sesame Street: Big Bird Halloween Costume - How to Make and Find
$ 0.00$ 0.00
Sesame Street: Christmas Eve on Sesame Street - A DVD Video
$ 11.95$ 11.95
Sing Along Travel Songs - A Music CD
$ 11.95$ 11.95
Appliqued Hat/Blanket Set - Flowers
$ 44.00$ 44.00
Gund Little Quack-Ups Pullstring Musical
$ 24.95$ 24.95
Gund Bonnie - A Bear with a Bonnet
$ 11.95$ 11.95
Gund Little Quack-Ups Musicals
$ 7.95$ 7.95
Gund Baby Boy Rattle Doll
$ 6.95$ 6.95
Sesame Street Round Plush Totes FINAL SALE - Oscar
$ 11.95$ 11.95
The Sesame Street Dictionary - A Hardcover
$ 19.95$ 19.95
Gund Candycane - A Christmas Reindeer
$ 9.95$ 9.95
Hat/Blanket Set - Traffic Jam
$ 38.00$ 38.00
Gund Sleigh Buddies Zip Alongs - A Holiday Stocking Stuffer
$ 9.95$ 9.95
Gund Mini Christmas Jeremiah - A Holiday Bullfrog
$ 7.95$ 7.95
Gund Christmas Manni Bear with Luberjack Hat and Scarf
$ 11.95$ 11.95
Gund Christmas Jeremiah - A Holiday Bullfrog
$ 14.95$ 14.95
Sesame Street 123 Toddler T-Shirt
$ 14.95$ 14.95
Elmo Saves Christmas - A Paperback Book
$ 2.95$ 2.95
Gund Scandinavian Holiday Bear Bag - A Christmas Stuffer
$ 19.95$ 19.95
Food! Elmo's World - A Hardcover Book
$ 4.95$ 4.95
Happy Birthday from Sesame Street - A Music CD
$ 11.95$ 11.95
Gund Sesame Street Honker Mini
$ 6.95$ 6.95
Gund Icy 9.5 inch - A Cool Snowman
$ 11.95$ 11.95
Cookie Monster's Best Bites - A Sesame Street DVD Video
$ 11.95$ 11.95
SET of 2 Gund Santa and Freezy (2004) Photo Memory Albums
$ 11.95$ 11.95
Sesame Street: Elmo Saves Christmas DVD
$ 11.95$ 11.95
Gund School Bus Play Set
$ 19.95$ 19.95
Outdoor Throw - Water Resistant Blanket
$ 29.95$ 29.95
Bird Is the Word - A Sesame Street Music CD
$ 11.95$ 11.95
Sesame Street: Count It Higher DVD
$ 11.95$ 11.95
Gund Tasha - A Tiger with Sounds
$ 14.95$ 14.95
Gund Pee Wee - Your Tot's Favorite Monkey in White
$ 9.95$ 9.95
Sesame Street: ABBY CADABBY - Frequently Asked Questions about ABBIE CADABIE
$ 0.00$ 0.00
Gund Leopold - A Leopard with Sounds
$ 14.95$ 14.95
Gund Bower Black Labrador - A Dog in Plaid
$ 12.95$ 12.95
Gund Holiday Cruisers Zip Alongs - A Holiday Stocking Stuffer
$ 6.95$ 6.95
Gund Sesame Street Plush Hand Puppets Set#2 - Zoe Elmo Cookie AND Big Bird
$ 49.95$ 49.95
Hat/Blanket Set - Out Of the Ballpark
$ 38.00$ 38.00
Hat/Blanket Set - Sporty Daze
$ 38.00$ 38.00
Gund Baby's First Bunny - Blue
$ 15.95$ 15.95
Gund MVB My First Baseball Playset
$ 19.95$ 19.95
Hat/Blanket Set - Pastel Cotton Candy
$ 38.00$ 38.00
Zoe Happy Face T-Shirt - Light Blue Short Sleeved
$ 7.95$ 7.95
Hat/Blanket Set - Penguin Party
$ 38.00$ 38.00
Gund Burlington - A 13.5 inch Bear in Blue Plaid - 88431
$ 15.95$ 15.95
Hat/Blanket Set - All Quacked Up
$ 38.00$ 38.00
Gund Blake - A Bear with a Hat
$ 11.95$ 11.95
Gund Sesame Street Super Grover Mini
$ 6.95$ 6.95
Receiving Blanket/Burpie Set - Kidz N Carts-Blue
$ 20.00$ 20.00
Flannel Fabric Yardage - Kaleidoscope-Turquoise
$ 9.95$ 9.95
Hat/Blanket Set - Critter Confetti
$ 38.00$ 38.00
Gund Scandinavian Holiday Santa Bag - A Christmas Stuffer
$ 19.95$ 19.95
Sesame Street 6 Book Basics Set
$ 29.95$ 29.95
Gund Nutcracker Bear - Christmas Soldier
$ 9.95$ 9.95
Hat/Blanket Set - Banana Downs
$ 38.00$ 38.00
Gund Rex - A Lion with Sounds
$ 14.95$ 14.95
Gund My First Lunch Box Play Set
$ 14.95$ 14.95
Gund Sprinkles Plush - Elephant Giraffe Hippo RARE
$ 29.95$ 29.95
Hello!/Good-bye! - A Board Book
$ 7.95$ 7.95
Gund Dottie Dots Rattles - Duck Puppy Frog Cat
$ 7.50$ 7.50
The Safe Side Stranger Safety DVD
$ 14.95$ 14.95
Platinum Too - A Sesame Street Music CD
$ 11.95$ 11.95
Elmo's World - Birthdays - A Sesame Street VHS Video
$ 9.95$ 9.95
Cookie Face Toddler T-Shirt - Long Sleeved
$ 12.95$ 12.95
Hat/Blanket Set - Starry Night
$ 38.00$ 38.00
Gund My First Purse
$ 14.95$ 14.95
Gund MVB Pull Toys - Monkey Bear Frog or Puppy
$ 9.95$ 9.95
Gund Safari Sounds - Jungle Animals with Sounds
$ 5.95$ 5.95
Gund Sesame Street Guy Smiley Mini
$ 6.95$ 6.95
Gund Comfy Cozy - Bear
$ 27.95$ 27.95
Gund Fire Truck Play Set
$ 19.95$ 19.95
Gund Sesame Street Martian Mini
$ 6.95$ 6.95
Sesame Street Applique Set - Ernie Big Bird Grover and Oscar
$ 27.95$ 27.95
Gund Sesame Street Snuffleupagus Mini
$ 6.95$ 6.95
Sesame Street Round Plush Totes - Oscar
$ 11.95$ 11.95
Sesame Street Celebrates Around the World (New Year's Eve) DVD Video
$ 11.95$ 11.95
Gund Mini Pro Grabbies Rattle
$ 4.95$ 4.95
Hat/Blanket N' Plush Gift Set - Hop 2 It!
$ 43.95$ 43.95
Hat/Blanket Set - Pastel Mint
$ 38.00$ 38.00
Gund MVB My First Sports Bag Playset
$ 19.95$ 19.95
Hat/Blanket Set - Plaid Fad
$ 38.00$ 38.00
Hat/Blanket Set - Dandy Daisy-Blue
$ 38.00$ 38.00
Elmo Basketball Toddler T-Shirt - Royal Long Sleeved
$ 12.95$ 12.95
Gund WC Moose Plush Animal with Scarf
$ 15.95$ 15.95
SET of 2 Gund Gingerkins Gingerbread Rattles - A Christmas Tradition
$ 9.95$ 9.95
Elmo's 123 Sound Activity Pad - Number Teaching Activities - NO LONGER AVAILABLE
$ 18.95$ 18.95
Gund Sesame Street Backpack Clips - Ernie Zoe
$ 7.95$ 7.95
Gund MVB Pacifier Clips - Football Baseball Soccer or Basketball
$ 5.95$ 5.95
Hat/Blanket Set - Bundle of Joy
$ 38.00$ 38.00
Elmo Mini Party 6-Pack - Plush Dolls
$ 37.95$ 37.95
Waving Group Toddler Sweatshirt - SALE!
$ 14.95$ 14.95
Dora the Explorer Tweens
$ 12.95$ 12.95
Gund Barking Puppies - Wags Baxter Ryder or Sierra
$ 9.95$ 9.95
Gund My First Christmas Tree Play Set - Baby Gift
$ 19.95$ 19.95
Gund Dottie Dots Beanstix - Duck Cat Frog or Puppy
$ 8.95$ 8.95
Gund Bixby - 17 inch Bear
$ 34.95$ 34.95
Gund Paisley Baby PJ Rattles - Lamb Bear Bunny
$ 9.95$ 9.95
Zoe Mini Party 6-Pack
$ 37.95$ 37.95
Gund Flowering Friends - Beautiful Plush Bears with Roses
$ 17.95$ 17.95
Gund MVB Activity Baseball Monkey - SALE!!!!
$ 19.95$ 19.95
Gund Flora - An Easter Bunny with A Beautiful Bonnet
$ 21.95$ 21.95
Gund Charlotte My Little Baby Playset Backpack 58449
$ 24.95$ 24.95
Gund Speedy - A Turtle Who is a Fast Friend
$ 14.95$ 14.95
Gund Golden Retriever 13 inch Plush Dog
$ 24.95$ 24.95
Gund German Shepherd 9 inch Plush Dog
$ 14.95$ 14.95
Gund Boomer 8 inch - A Labrador Dog
$ 11.95$ 11.95
Gund Puddles 13 inch Plush Dog
$ 24.95$ 24.95
Gund My First Christmas Stocking - Musical Gift
$ 14.95$ 14.95
Gund Up Up and Away Airplane Playset 58384
$ 19.95$ 19.95
Gund Whitney - The Ballerina Bear in a TUTU
$ 15.95$ 15.95
Gund MVB Activity Football Bear - SALE!!!!
$ 19.95$ 19.95
Gund Doberman 9 inch Plush Dog
$ 14.95$ 14.95
Gund MVB Activity Soccer Frog - SALE!!!!
$ 19.95$ 19.95
Gund Lotsa Love - A Bear with Heart
$ 12.95$ 12.95
Gund Tuff Stuff - A Tiny Pup that Barks
$ 5.95$ 5.95
Gund Parson Russell Terrier 13 inch Plush Dog
$ 24.95$ 24.95
Gund Sesame Street 6 piece Winter Assortment - Elmo Zoe Grover Cookie Oscar Ernie
$ 29.95$ 29.95
Gund Flowering Friends Minis - Tiny Plush Bears with a Rose
$ 6.95$ 6.95
Gund Hiccup Bear
$ 5.95$ 5.95
Gund Kim My Little Baby Playset Backpack 58452
$ 24.95$ 24.95
Gund Mini Pro's - Major League Rattles
$ 7.50$ 7.50
Gund Jada My Little Baby Playset Backpack 58451
$ 24.95$ 24.95
Gund Chubby Characters - Habie Linus Rocket or Reggy
$ 5.95$ 5.95
Cookie Monster Mini Party 6-Pack
$ 37.95$ 37.95
Gund Onyx 12 inch - Black Dog
$ 24.95$ 24.95
Gund Little Quack-Ups Plush Dizzy or Dixie - NO LONGER AVAILABLE
$ 19.95$ 19.95
Gund Dottie Dots Hand Rattles with Mirror - Duck Cat Frog or Puppy
$ 6.50$ 6.50
Gund MVB Activity Basketball Puppy - SALE!!!!
$ 19.95$ 19.95
Fold and Go Puppet Theatre - Wooden Toy Set
$ 26.95$ 26.95
Gund Bixby - 13.5 inch Bear
$ 21.95$ 21.95
Sesame Street Elmo Good Night Stories Musical Book - Lullaby Treasure
$ 14.95$ 14.95
Gund Sinclair - A Christmas Bear and Friend
$ 27.95$ 27.95
Gund Honey Bear - The Bees Knees
$ 17.95$ 17.95
Gund Colorfun Ball
$ 11.95$ 11.95
Gund My First Present - A Christmas Gift
$ 19.95$ 19.95
Classic Pooh Bean Bag Friends - Pooh Piglet Tigger or Eeyore
$ 6.95$ 6.95
Gund Springtime Sweeties - Musical Bunny Lamb or Duck
$ 9.95$ 9.95
Gund Christmas Surprises - Musical Characters
$ 5.95$ 5.95
Gund Tutti Frutti Activity Puppy - SALE!!!!
$ 7.95$ 7.95
Dora the Explorer: Meet Diego! - A DVD Video
$ 12.95$ 12.95
Cookie Monster Face Toddler T-Shirt
$ 11.95$ 11.95
Sesame Street Christmas Ornaments - HOW TO FIND
$ 0.00$ 0.00
Cotton T-Shirts - Set of Three
$ 9.95$ 9.95
Soft Ring Rattles - Elephants Bears N Ducks
$ 5.00$ 5.00
Flannel Fabric Yardage - Rocketeer-Red
$ 9.95$ 9.95
Flannel Fabric Yardage - Kaleidoscope-White
$ 9.95$ 9.95
Warm N' Soothing Microwaveable/Freezeable Eye Pillows - Dog Cat Bunny
$ 12.95$ 12.95
Plush Animals - Bears
$ 4.00$ 4.00
Flannel Fabric Yardage - Rocketeer-Blue
$ 9.95$ 9.95
Warm N' Cool Microwaveable/Freezable Pocket Pals - Whiskers Mouse
$ 10.00$ 10.00
Flannel Fabric Yardage - Football Frenzy
$ 9.95$ 9.95
Subtotal $ 4324.25
(Ground Shipping) SHIPPING $ 6.95
TOTAL $ 4331.20
Total number of items: 252

Enter Promo Code and click Update.
Sign up for our mailing list for promotions and coupons!



Credit Card Services

 

Is this a gift? If so, you will be able to enter a gift message and specify if you would like gift wrap at checkout.

Want to remove an item from your Shopping Cart? Enter 0 (zero) in the quantity box next to the item and click Update. Changing Shipping? Select new Shipping method and click Update.

Want more than 1 of any item? Enter the new quantity in the box next to the item and click Update.

Please note that shipping prices apply to the Continental US only. We will contact you for shipping prices and options to Alaska, Hawaii, and Canada when we review your order.

Questions or Problems? Contact us at customer_care@totallytots.com.

To order call us at our Order Callback Line (Leave your name and phone# and we'll call you back!)
Toll Free Order Callbacks only at 877-416-8687 or 408-245-7903 for local and international toll.

 

 


For your convenience we accept:

Order Toll-Free at 877- 416-TOTS (8687)
©Totally Tots, LLC 2001-2004. All rights reserved. All copy on this site is protected and cannot be legally copied without express written permission by Totally Tots, LLC. Site Design by Cantilever Consulting, LLC.

 

about us search contact us we value your privacy shipping & packaging customer care